The Business Challenge
Most businesses meet their incident response team for the first time during a crisis.
That is the most expensive time to start a relationship. A retainer with cimply means the team that picks up already knows your environment, your stakeholders and your obligations.
Why it matters
- Containment is fast, not frantic. Decisive action by experienced responders limits the impact. The business does not become the headline.
- Decisions get made with the right people in the room. Communications, legal and operations move together. The right call gets made at the right time.
- Obligations are met properly. Notification timelines, evidence preservation and regulator engagement are handled in line with current Australian expectations.
- Recovery is durable. Systems come back clean, with the controls in place to prevent the same incident happening again.
- The business learns from it. Post-incident review turns a difficult moment into a permanent improvement in posture.
Related Services
More from Defensive.
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SOC & SIEM
Around-the-clock monitoring with the platform and people to act when something matters.
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Continuous Threat Exposure Management
A current, prioritised view of what's exposed, where, and how it can be exploited.
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Application Security
Test, harden and protect the applications your business relies on across their lifecycle.
Frequently asked questions
We’ve compiled the most important information to help you get the most out of your experience.
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Find out more
Retained clients see activation within agreed response times, often inside the hour. Non-retained engagements are accommodated when capacity allows.
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A retainer is recommended. It guarantees response times, ensures the team already knows your environment and reduces the cost and risk during an actual incident.
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Yes. cimply works regularly with cyber insurers and their nominated panel firms, including the legal counsel that typically directs incident response under privilege.
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Notification to the Office of the Australian Information Commissioner, affected individuals and other parties is handled in line with current Australian privacy law, under the direction of your legal counsel.
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All forensic evidence is collected, stored and analysed under strict chain-of-custody controls suitable for legal and regulatory purposes.
Talk to someone who already cares.
You won’t be triaged, ticketed, or handed off. When you contact cimply, you speak directly to someone who knows your environment and has the authority to act.
This is where it starts.
