Skip to main content

How Switching Works

Switching IT provider without downtime, drama or runaround.

The hardest part of switching is deciding to. We handle everything else.

The most common reason businesses stay with an IT provider that isn’t working is fear of the switch itself: lost email, locked-out staff and a week of chaos.

A planned transition avoids all three. Most cimply transitions are complete within two to three weeks, with critical changes made out of hours and your old environment kept available until everything checks out.

Switching is easier than staying stuck.

The transition you’ve been putting off takes less than you think – and costs far less than staying where you are.

01

We listen first

One 30-minute conversation, no obligation and no sales pitch. We learn how your business runs and where the friction is hiding.

02

We map your environment

A full assessment of your users, devices, licences, vendors and security gaps, done quietly and without disrupting your day.

03

We handle the transition

A written plan, tested before anything changes. Email, files and identity move across out of hours, at your pace, not ours.

04

You get on with it

From day one, a team that knows your systems and your history, catching problems early and keeping your people working.

How we avoid downtime

Every transition follows the same six safeguards.

  • Critical changes scheduled outside business hours.
  • Email, files and identity migrated with no break in service.
  • Old environment kept available for read-only access during cutover.
  • A rollback path documented before any change is made.
  • Your leadership and team told about every step in advance.
  • A named cimply transition manager available throughout.

What you will need from us.
What we will need from you.

Switching is faster and calmer when both sides know what is required. Here is what each side brings.

What you get from cimply

A named transition manager from day one.

A written transition plan within the first week.

Full documentation of your environment, yours to keep.

Direct access to the whole cimply team from go-live.

A debrief on what went well and what to refine.

What we need from your team

Access to your current systems and admin credentials.

Introductions to your key third-party vendors.

Timely decisions on a handful of key choices.

An executive sponsor for the main milestones.

Two or three short working sessions with us.

Common questions about switching, answered plainly.

We’ve compiled the most important information to help you get the most out of your experience.

Can't find what you're looking for?

Contact us
  • Most transitions are complete within two to four weeks, depending on the number of users, devices and systems involved. You’ll have a written plan with dates within the first week.

Ready to find out what the switch actually looks like for your business?

A short conversation, no obligation, no hard sell. You will know whether it is right within thirty minutes.

Talk to us

Rated 4.9 out of 5 by Australian businesses who made the switch.

Managed ITExplore all Managed IT
Cyber SecurityExplore all Cyber Security
IndustriesExplore all Industries
Why cimplyHow are we different
AboutFind out more about cimply
Insights