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How Switching Works

Switching IT provider without downtime, drama or runaround.

The hardest part of switching is deciding to. We handle everything else.

The most common reason businesses stay with an IT provider that is not working is the fear of switching. In our experience, it is almost always overstated.

Four steps. No mystery.

From first conversation to fully managed environment, this is the sequence and the typical time it takes.

01

We listen first

One conversation. No obligations, no sales pitch. We learn how your business runs and where the friction is hiding.

02

We map your environment

Our team conducts a full assessment of your current systems quietly, without disrupting your day.

03

We handle the transition

We move at your pace, not ours. Every migration is planned, tested, and communicated before anything changes.

04

You get on with it

From day one, you have a team that knows your name and your systems. Support that's proactive, not reactive.

Why it matters

In almost every transition, business operations continue without interruption. Where any risk to availability exists, the work is scheduled deliberately around it

  • Critical changes scheduled outside business hours.
  • Email, files and identity migrated with no break in service.
  • Old environment kept available for read-only access during cutover.
  • Rollback paths documented before any change is executed.
  • Every step communicated to your leadership and your team in advance.
  • A named cimply transition manager available throughout.

What you will need from us.
What we will need from you.

Switching is faster and easier when both sides know what is required. Here is what each side brings.

From cimply

A named transition manager from day one.

A written transition plan inside the first two weeks.

Documentation of your environment as we onboard it.

Direct access to the cimply team from go-live, not before.

A debrief once the transition completes, on what went well and what to refine next time.

From your team

Access to your current digital environment and system credentials.

Direct introductions to essential third-party vendors.

Timely alignment on key strategic decisions.

An executive sponsor for critical milestones.

A couple of collaborative working sessions.

Common questions about switching, answered plainly.

We’ve compiled the most important information to help you get the most out of your experience.

Can't find what you're looking for?

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  • Most transitions complete in one to two weeks depending on the size and complexity of the environment. We plan around your business, not the other way around.

Ready to find out what the switch actually looks like for your business?

A short conversation, no obligation, no hard sell. You will know whether it is right within thirty minutes.

Talk to us

Rated 4.9 out of 5 by Australian businesses who made the switch.

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